Customer Service Associate, Ang Mo Kio
Customer Service Associate, Ang Mo Kio
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Ang Mo Kio -
Posted: yesterday
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Description
Job Description .Reports to Contact Centre Team Lead .Handle customer service hotline, email, and live chat, and provide first level of supports from OMNI Channels .Resolve customer queries efficiently and escalate issues promptly . Follow Standard Operating Procedures closely . Work as a team and ensure that the contact centre service level is met Requirements . Diploma / GCE 'A' Level / NITEC / GEO 'O' Level or equivalent . Minimum C5 for English 'O' level . At least 2 years of relevant working experience in contact centre environment and/or service-related industry .Pleasant disposition with good communication skills .Fluency in a second language .Computer literate and good typing and writing skills WFO - Ang Mo Kio, M-F: 8am - 5:30pm
Highlights
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Company nameEncompass Events -
Job positionCustomer Service Associate
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Customer Service Associate has been posted in the Ang Mo Kio Customer Service & Call Centre category on Locanto.
Right now, this is the only ad posted in this category in Ang Mo Kio.
Interested in more? Widen your search to view ads in nearby areas of Ang Mo Kio. This includes Customer Service & Call Centre in Hougang, Yishun and Toa Payoh. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
