Store Layout & Flow Optimization Manager, Singapore

Description

Role Responsibilities

Store Layout & Planning Design and optimize store layouts for new openings across APAC, including front-of-house, back-of-house, prep, cashier, and pickup areas
Develop standardized layout models for different store formats (street stores, mall stores, kiosks, etc.)
Ensure layouts comply with local regulations and operational constraints
Flow Optimization: Analyze customer and staff movement to eliminate bottlenecks and improve production speed
Design optimal order-to-pickup flow while minimizing conflicts between customer and staff movement
Optimize workstation and equipment placement using peak-hour and order-mix data
Execution & Standardization: Review and approve layout, equipment, and M&E drawings
Participate in store opening and refurbishment site inspections to ensure design accuracy
Build and maintain APAC-wide Layout & Flow standards, SOPs, and approval processes
Cost & Efficiency: Improve sales per square meter through smarter layout and flow design
Reduce unnecessary equipment, labor inefficiencies, and space waste
Partner with supply chain and equipment teams to ensure operationally efficient setups
Work closely with Operations, Training, Design, Engineering, Suppliers, and Franchise Partners
Use data insights to continuously optimize store performance across the region

Role Requirements

Bachelor’s degree or above (Architecture, Interior Design, Operations, Industrial Engineering, or related fields preferred)
3+ years of experience in restaurant chain layout planning, operational optimization, or restaurant engineering
Strong understanding of beverage, coffee, or QSR operations and customer flow
Ability to read and review layout, M&E, and equipment drawings
Experience working across multiple APAC markets or strong cross-cultural communication skills
Proficiency in CAD, SketchUp, Visio, or similar tools

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Highlights

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