ServiceNow Solution Architect, Digital & Emerging Tech, …, Singapore

We’re seeking a ServiceNow Solution Architect, who’s an encouraging team player, is passionate about the ServiceNow platform and has a knack for producing excellent customer experiences and designing highly supportable solutions.

• Defining scope and providing technical advisory services to assist clients implementing a ServiceNow program of work.
• Understanding client requirements and translating them into workable system solutions, creating architecture design documentation and ServiceNow roadmaps.
• Creating and maintaining Platform Implementation Roadmaps and providing hands‑on assistance with the detailed design and implementation approach of selected engagements.
• Demonstrating product and technical leadership on ServiceNow engagements.
• Working with a team of technical and functional analysts, solution architects and delivery managers to deliver incredible ServiceNow solutions for clients.

• Ability to define at an architectural and design level of detail technical solutions aligned with client business problems.
• More than 3 years experience working with the ServiceNow platform, including designing and implementing solutions, and fundamental understanding of the relevant key technologies.
• Fundamental understanding of the key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC; well versed in CSDM 3.0 framework and an understanding of popular coding languages.
• A keen eye for detail with strong problem‑solving skills and an ability to think outside the box.
• Ability to build strong and credible relationships with business and technical stakeholders at all levels.
• Ability to self‑manage and develop skills independently while contributing to the capability set of the broader team.

• ServiceNow certifications.
• Consulting experience.

• Continuous learning: develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: provide the tools and flexibility to make a meaningful impact, your way.
• Transformative leadership: insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: embraced for who you are and empowered to use your voice.