Technical Advisor, Singapore

Description

Responsibilities

Act as the primary technical contact for customers, providing expert advice, troubleshooting, and solutions for technical issues encountered in engine operations and maintenance.
Support customers with root cause analysis, failure investigations, and corrective actions to ensure equipment reliability and uptime.
Guide customers on preventive maintenance practices, technical upgrades, and performance optimization strategies.
Analyze engine and system performance data to identify opportunities for improvement in efficiency, emissions, and reliability.
Recommend and implement technical solutions, operational adjustments, or modifications to enhance engine and system performance.
Drive continuous improvement initiatives and share best practices with customers and internal teams.
Provide technical input and support for service projects, overhauls, and repairs, ensuring compliance with OEM standards and customer requirements.
Coordinate with Field Service, Workshop, and Spare Parts teams to ensure technical alignment and seamless service execution.
Participate in pre-job planning, risk assessments, and post-job reviews to drive operational excellence.
Build and maintain strong relationships with customers, shipowners, shipyards, and industry stakeholders to foster trust and long‑term partnerships.

Qualifications

Minimum 5 years of experience in engine technical support, field service, or related marine/mechanical engineering roles.
Proven track record in troubleshooting, performance optimization, and technical advisory for engine systems.
Familiarity with ERP systems (SAP preferred) and technical documentation processes.
Professional fluency in English (written and spoken).
Experience in engaging with customers across the APAC region.

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Highlights

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