Technical Product Manager, Singapore Global Network

The Singapore Global Network (SGN) is a division in the Economic Development Board tasked with re‑energising Singapore’s efforts in building a strong and extensive ecosystem of overseas Family, Friends, Fans (3F) for Singapore. SGN leads the Whole‑Of‑Government effort to coordinate across agencies and strengthen our collective networks whose skills, affinity and influence could help build linkages to global business and talent communities, and enhance the international mindshare of Singapore as a leading globally‑connected city.

We are looking to hire a Technical Product Manager to join our team of passionate and creative technology professionals committed to using modern software development practices such as product management, design thinking and agile to achieve SGN’s business objectives. As a Product Manager, you will be responsible for supporting the development of our data lakehouse and member‑facing digital products.

Support the entire product lifecycle of assigned digital products, from planning to execution in support of SGN strategy or digital objectives. This includes:

• Understanding user requirements and working with business units to develop the product vision.
• Partnering with stakeholders to determine the product features and functions.
• Managing communications between cross‑functional team and senior stakeholders.
• Translating business requirements into smaller tasks for the engineering team.
• Providing user support over the product life cycle, including development of user guides.
• Providing level 1 technical support to business users, understanding technical requirements before escalating to the engineering team.
• Conducting procurement exercises such as tenders and requests for proposals to obtain solutions and services for the delivery of the product.
• Reviewing proposals or plans by external service providers to assess whether to carry out a project in‑house or out‑sourced.
• With support from the security team, conducting risk assessment and mitigation, and ensuring compliance with government and EDB policies, risk management.
• Establishing standards and procedures for reporting and documentation.
• Continuously benchmarking team performance to identify improvements and achieve higher capability maturity.

Requirements:

• Some knowledge of project management methodology or familiarity with major defined PM approaches, e.g., AGILE, Scrum.
• Strong analytical skill set (ability to pull your own data and analyse results); Tableau knowledge would be a plus.
• Basic understanding of data modelling.
• Understanding of UI/UX and user requirements gathering.
• A blend of business acumen, strong planning and communication skills.
• Basic programming knowledge is a plus; minimal interest in picking up some basic knowledge as part of OJT.
• Good understanding of government’s procurement processes and guidelines.
• Experience in cross‑division project and stakeholder management.
• Familiarity with modern tech products and services such as AWS, Notion, API gateways.
• Interest in technology trends such as AI integrations and agentic workflows.