Business Support and Office Manager, Singapore

eTRS Compliance Management
Oversee eTRS compliance by partnering with regulators and internal/external stakeholders, maintaining compliant processes and documentation, and ensuring timely closure of compliance gaps and audit findings.

Legal and Contractual Compliance
Manage contract governance end-to-end (review coordination, execution, filing, renewals, and obligation tracking) and support compliance with local legal requirements, escalating risks and exceptions where needed.

Administrative Leadership and Service Delivery
Lead the Business Support Team to deliver consistent, high-quality administrative services, meeting service standards and enabling smooth day-to-day operations.

South Accounts Management
Manage South Accounts administration and controls, including documentation, reconciliations, stakeholder follow‑ups and issue resolution, to ensure accuracy and policy compliance.

Continuous Improvement and Performance Tracking
Identify and implement improvements to back‑office processes and systems, and track delivery and benefits through agreed measures and reporting.

Budget, Audit, Training and Project Coordination
Support budgeting and forecasting, coordinate internal/external audits (evidence, responses, follow‑ups), manage training logistics and records, and run project coordination (plans, status tracking, and stakeholder updates).

Work with Commercial/Marketing, Finance, Technology and Operations to align scope, timelines and requirements for initiatives, and consolidate clear status and performance updates for stakeholders.

Team Performance and Development
Manage team performance and development by setting clear expectations, providing coaching and feedback, and supporting capability building and succession planning.

Local Office Management
Support the Country Managing Director with local office management, including lease administration, office moves, vendors (housekeeping/maintenance) and related facilities requirements to keep the office operating smoothly.