Senior / Guest Service Assistant, Singapore

Responsibilities: Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Establish contact (courtesy calls) with guests and render assistance where necessary. Ensure efficient and courteous service in baggage and transport handling as well as general enquiries. Any other reasonable job tasks as assigned. Requirements: PSLE or equivalent. Willing to perform rotating shifts. Positive attitude with outgoing personality and good communication skills. Experience in hospitality and knowledge of Opera is preferred. Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.