Portering Operations Co-ordinator (Singapore General Hospital)

Job Descriptions - Deliver high-quality Portering Services within the hospital. - Safely and professionally transport patients, medical records, specimens, equipment, medications, and blood products to and from wards, clinics, departments, and external centres. - Lead and supervise a team of porters, ensuring proper grooming, motivation, discipline, and ongoing training. - Regularly engage with users to gather feedback and communicate concerns to supervisors for follow-up. - Respond promptly to internal and external enquiries, providing accurate information or assistance as needed. - Manage incoming requests via hotline and E-Porter system, assigning tasks accordingly. - Ensure all equipment and mobile devices are well-maintained and promptly report any malfunctions. - Prepare and maintain staff rosters, attendance records, and required reports. - Collect and verify medical certificates, leave applications, and other related documents before submission. - Maintain the cleanliness and tidiness of the workplace and shared work areas. - Monitor health, safety, and environmental practices report incidents immediately, conduct investigations, and draft incident reports as required. - Respond to hospital or civil emergency activations (e.g. call tree, decontamination stations, Kingfisher activation) during and outside of working hours as needed.