Customer Service Executive (Ocean Freight), Singapore

Job Responsibilities Manage daily coordination of air and sea freight shipments Prepare quotations for air and sea import/export shipments Serve as the main point of contact between internal teams, clients, and overseas partners, ensuring efficient shipment coordination and accuracy of all shipping documentation Check schedules and arrange bookings for export shipments (air & sea) Create and issue Debit Notes (DN) for import/export shipments and follow up with clients Review and verify shipping documents (e.g., BL, CIPL, Permit, COO, CNM) Evaluate project-based opportunities, prepare quotations, and manage operations Handle 3PL and warehouse inbound service quotations, operations, and Delivery Notes issuance Build and maintain strong relationships with Singapore clients and overseas partners Support business growth through effective client and partner engagement
Key Requirements Diploma in Supply Chain Management, Logistics, Business Administration, or a related field Strong knowledge in Ocean Freight (import/export) Experience coordinating with carriers, agents, and customers Good communication and problem-solving skills Ability to work in a fast-paced environment