Aftersales Support Executive (Automotive Industry), Singapore

Perm with VB Min 2 years of relevant experience in operations, reporting, finance support, aftersales, or similar analytical roles. Experience in the automotive industry is highly preferred. Strong data analysis skills, with the ability to interpret and present insights clearly. Strong communication and presentation skills Key Responsibilities
Play a key role in supporting the financial performance, reporting, and operational effectiveness of the Aftersales business. This position is ideal for candidates who are analytical, detail-oriented, and comfortable working with data to drive business insights, improve performance, and support cross-functional initiatives. You will work closely with operations, finance, and digital teams to ensure accurate reporting, smooth operations, and continuous improvement across Aftersales functions. Performance Reporting & Data Analysis Support Aftersales performance through data analysis and reporting, identifying trends, risks, and opportunities to improve profitability. Prepare monthly management reports, quarterly forecasts, and annual budgets, ensuring accuracy and clear supporting analysis. Monitor and track Aftersales KPIs, including:Revenue and profitabilityForecast accuracyUpselling performanceCustomer retentionWorkshop throughputParts sales and labour performance Operational & Business Support Provide day-to-day operational support to service centres, including system-related troubleshooting, package setup clarification, and initiative implementation. Support coordination with Finance on debtor ageing and collections, ensuring timely resolution of outstanding issues. Manage monthly incentive and commission calculations, ensuring accuracy and timely submission. Projects, Systems & Transformation Support digitalisation and system enhancement initiatives, including implementation and User Acceptance Testing (UAT). Work closely with Digital Transformation teams to improve operational efficiency and reporting processes. Participate in tender and procurement exercises, ensuring compliance with governance and cost-efficiency requirements. Ensure adherence to Group Procurement Policies and internal guidelines. Stakeholder & Event Support Collaborate closely with internal teams across Aftersales, Finance, Operations, and Digital functions. Support Aftersales-related projects, initiatives, and events as required. Requirements
Minimum 2 years of relevant experience in operations, reporting, finance support, aftersales, or similar analytical roles. Experience in the automotive industry is highly preferred. Strong data analysis skills, with the ability to interpret and present insights clearly. Proficient in Microsoft Excel and PowerPoint, with strong presentation skills. Strong communication and stakeholder management skills, with the ability to work across cross-functional teams. Analytical, detail-oriented, and proactive, with a continuous improvement mindset. Able to manage multiple priorities in a fast-paced environment. Triton AI Pte Ltd Registration Number: R1980724 EA: 21C0661