Project Manager - Point of Sales (POS), Retail Applications, …, Singapore

PROJECT MANAGER - RETAIL APPLICATIONS Must have experience in POS or Point of Sales system Role Overview This role sits within the Singapore Tech and Digital Solutions team, focusing on the delivery of
technology services across applications and infrastructure . The position is responsible for driving projects initiated by Global, Regional, and Local stakeholders, ensuring successful execution through strong coordination with internal IT teams, vendors, and business leaders. Strong
stakeholder management and communication skills
are critical to navigate cross-functional collaboration and deliver outcomes in a fast-paced environment. Key Responsibilities Project & Service Delivery Take full ownership of assigned projects, ensuring delivery within
agreed timelines, budget, and scope . Coordinate with
internal teams and external vendors/consultants
to execute projects effectively. Manage
local and regional service providers
to ensure quality and timely delivery. Provide regular updates to management on
progress, risks, and key challenges . Support
hypercare phases
and transition completed projects to support teams. Lead key initiatives such as
new boutique site setup and hardware replacement projects .
Security & Risk Management Drive remediation of
security risks
identified through internal and external assessments. Communicate identified risks to business stakeholders and escalate where necessary Operational Support Support broader
TDS team initiatives and ad-hoc activities
as required Requirements Minimum
5+ years of experience
in
Project Management and/or Service Delivery Management , with exposure to
production infrastructure and application support . Must have experience in POS or Point of Sales system Proven experience delivering
IT projects
and managing
vendors or consultants . Experience working in
MNC retail environments is mandatory . Technical Skills & Knowledge Strong understanding of
IT infrastructure and retail applications . Familiarity with
network and communication technologies , including: Router, switch, wireless controller, access point Call manager, video conferencing appliances General knowledge of
network, server, collaboration, and security technologies . Exposure to
IT security tools and practices Core Competencies Strong
stakeholder management and communication skills , with the ability to engage retail teams, office users, and vendors. Well-organised, proactive, and quick to learn. Ability to manage
multiple priorities
and resolve issues with a positive, solution-oriented mindset. Solid
service management and project management capabilities
with a proven track record. Strong
problem-solving, design, and testing skills
with a focus on delivering quality outcomes. Able to perform effectively under pressure while maintaining high standards.