Sales Admin (Heavy Machinery/ Crane industry), Singapore

JOB RESPONSIBILITIES Assist in the day-to-day admin duties Sales Department
JOB DUTIES Provide daily administrative and sales support to the Sales Department Handle customer enquiries through phone calls and emails Prepare and process quotations, sales orders, and order confirmations Coordinate with customers on delivery schedules and required documentation Prepare necessary documents such as invoices, delivery orders, purchase orders, and reports Maintain proper filing and updating of sales records and customer information Assist the sales team in follow-up with customers regarding orders and enquiries Liaise with internal departments to ensure smooth order processing and delivery Monitor and track order status to ensure timely completion Perform general office administrative duties as assigned by Superior or Management Ensure prompt and professional email communication with customers and suppliers Support ad-hoc duties and projects assigned by the company
SKILLS AND QUALIFICATIONS Proficient in Microsoft Office (Word, Excel, Outlook) and general PC operations Experience handling administrative duties and sales support functions Good communication and interpersonal skills Able to respond professionally to customer enquiries via phone and email Competent in preparing quotations, order confirmations, invoices, and related documents Strong organizational skills with attention to detail Ability to multitask and work independently in a fast-paced environment Experience in heavy machinery, construction equipment, or crane industry is an advantage Able to coordinate effectively with customers, suppliers, and internal departments Good written English with ability to draft and send professional emails Responsible, proactive, and willing to learn Positive working attitude and teamwork spirit Able to commit 5.5 work days/ week