Security Officer & Bellman, Singapore

Position summary statement: The incumbent will assist the Bell Desk and Security in the day-to-day operations and carry out all tasks with high Service Standards. Primary Responsibilities: SECURITY : A. Perform the following Security Tasks: I. Static (Security & Fire command centre) duties: Handling Fire Alarm system and emergency responses
Operating Security CCTV Surveillance system
Screening/vetting all visitors, delivery men and contractors going thru Security Check points
Keeping the work area neat and operationally viable and prevent unauthorized entry
II. Lobby (Deterrent and Surveillance of suspicious activities) duties: Interact with guests and provide assistance in hospitality matter including safety and security (e.g. luggage safety, provide guests information and services)
Ensure safety of guest's arrivals and departures especially elderly and PWD
Crowd control and prevent unnecessary congestions
Multi-tasking for guest convenience and safety (e.g. avoid slippery floor, assist with guest luggage, taxi & shuttle services etc)
III. Traffic Post (Smooth flow of traffic and safety of pedestrian and road users) duties: Directing tour bus and assist in parking arrangement
Prevent traffic congestion at front driveway
Manage reserved parking lots for VVIP arrivals
Assist to ease traffic congestion during busy period
IV. Security Patrol & Audit Checks duties: Conduct systematic security patrol on entire premises
Look out for fire safety infringement and risk assessment
Deter and detect unauthorized person on the guest's floors and within hotel sensitive areas
Report all abnormal circumstances and findings
B. Carry out investigation, surveillance and administrative duties: Observe and report unusual behaviour and conduct of employees or guests in the Hotel
Keep close watch of any removal of hotel property and ensure they are authorized and properly documented
Updates Security / Duty Manager on security incidents and occurrences and maintain officials' correspondents
C. Security, Safety & Rescue Emergency Response: Attain all Standard Certification as prescribed by the Authorities & Managements
Know all emergency drill well (Fire, Bomb threat, IPP, Terrorist Attack, etc.)
D. Any other work-related directive given by Management from time to time. GUEST SERVICES
: Assist with check-in and check-out when front desk team are engaged
Manage queues in lobby and engage with guests at all time
Ensure guest and their personal belongings are safely kept during arrival and departure process
Ensure proper deployment to cover guest safety issue for the Car Park, Front-Driveway, lobby and luggage holding areas
Provide information about local attractions such as shopping, dining, nightlife, and recreational destinations
Make travel arrangements for sightseeing and tours if required
Make dining and other reservations for guests and obtain tickets for events
Receive, store, and deliver luggage, mail & items for guests or hotel patrons
Job Specification Complete WSQ/PLRD Security Cores Modules certifications
Complete Fire Safety & First-Aid/AED certifications
Experience in Hotel Security works is preferred with good report writing