Supervisor / Assistant Store Manager, Singapore

Description

Key Responsibilities

Lead and inspire the boutique team to achieve sales targets, KPIs, and overall productivity goals
Oversee clienteling excellence including CRM management, client prospecting, follow-ups, and service recovery
Support daily boutique operations such as stock management, receiving, quality checks, inventory accuracy, and compliance
Manage manpower planning, daily floor supervision, and onboarding/training of new joiners
Monitor product assortment, review stock levels, and support watch & jewelry sales opportunities, including high-ticket creations
Conduct daily briefings, monthly meetings, and assist with reporting for commercial, retail & marketing teams

Job Requirements

Minimum 4-5 years of luxury retail experience with at least 2-3 years in a supervisory role (watches or jewelry experience preferred)
Strong leadership and coaching abilities with a proven track record in sales and client engagement
Excellent communication, planning, and problem-solving skills with a strong attention to detail

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Highlights

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