Senior Operations Executive (Welfare Home) | Buangkok - YZ11, Singapore

Senior Operations Executive (Welfare Home) Salary : $4500 - $5,600 Location: Buangkok Working hours: Mon - Friday 830am to 630pm Duty Officer shift - 7.30am to 7.30pm. Job Responsibilities Assist in the planning and execution of daily operational activities within the Home Support manpower planning, staff deployment, and scheduling to ensure sufficient coverage Work collaboratively with internal teams to maintain smooth and efficient operations Oversee service standards to ensure residents receive care aligned with established care plans Address and follow up on feedback or concerns raised by residents and their families Initiate and support continuous improvement efforts to enhance service quality Develop, review, and implement policies and SOPs in accordance with regulatory requirements (e.g. MSF guidelines) Prepare and maintain policies related to resident care, medication handling, restraint procedures, visitor management, PDPA compliance, and complaint handling Conduct regular policy reviews and gap analysis to ensure consistency across departments Ensure compliance with licensing standards, audits, and inspections Support audit processes, incident investigations, and implementation of corrective actions Monitor adherence to SOPs and drive standardisation of processes across the Home Assist in recruitment, onboarding, and training of staff members Provide guidance to staff and handle daily operational challenges Support performance evaluation and staff development initiatives Assist in budget tracking, procurement processes, and inventory management Maintain proper documentation to meet audit and compliance requirements Job Requirements Degree in Social Work, Social Sciences, Psychology, Healthcare Management, or related disciplines With at least 4 years of relevant experience in operations, governance, or compliance Prior experience in SOP development, policy writing, or quality assurance is advantageous Familiarity with MSF or social service/healthcare regulations is a plus
Interested applicants, WA your resume to +65 9136 9792 or email your resume to (HIDDEN TEXT).
Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932 The SupremeHR Advisory Pte Ltd EA No: 14C7279