Customer Service Executive, Singapore

Company Overview Greensafe International Pte Ltd provides consulting, training, auditing, and outsourcing services focused on Workplace Safety & Health, Environmental, and Quality solutions across various industries and workplaces. Job Summary Support daily customer service operations by engaging the public, providing digital assistance, managing incidents, and maintaining service areas with professionalism and adherence to client standards. Customer Service Executive Responsibilities Engage members of the public to provide clear and helpful customer assistance and digital support for routine inquiries Monitor and respond to incidents on-site promptly to maintain safety and service quality Operate and handle equipment correctly to support contract requirements and data management Collect customer feedback and perform administrative tasks to support customer service center operations Maintain cleanliness and orderliness of service areas to ensure a professional environment Report punctually before operating hours and comply with client service, conduct, and performance standards Preferred competencies and qualifications Minimum 2 years of experience in customer relations or customer handling Experience in public service sector environments is advantageous Effective communication skills to interact clearly with customers and team members