Catering Sales Executive, Singapore

Position summary statement: Reporting to the Director of Catering Sales, the Catering Sales Executive will provide administrative support and ensure day-to-day productivity and requirements of the team are achieved. To executing events to achieve revenue goals by upselling revenue generation.
Primary Responsibilities:
Administration . To answer telephone calls professionally according to the established standards required. . Respond promptly to email and phone enquiries for information and quotes. . Data entry tasks for Catering Sales Team - Enquiries received . Prepared proposals, agreements and raise complimentary room/vouchers in relation to catering function space bookings. . Keeping records of sales target and actual figures and compiling them into reports for Director of Catering. . To coordinate with relevant supporting departments for internal functions/trainings and assist with venue blockings. . Prepare and distribute Banquet Event Order and change log accordingly to 3 times a day and last minute. . Prepare daily events summary report, 14 Days Forecast, daily site inspection via Tablecheck, floor plans via Social tables, table menus and food tags. . Processing purchase requisitions for items purchased for each event and ensure purchase requisition raised and are recorded properly for month-end accrual. . To stock check and control events operating materials and equipment in office such as collaterals, stationery, printing supplies, etc. are readily available. . To assist in daily catering and sales administrative work assigned and any ad hoc requirements from Director of Catering. . Fully complies with Opera Cloud (OSEM) systems
Sales & Events Functions . To assist to coordinate on events assigned by Director of Catering. . Execute and support all catering related activities . Gain excellent knowledge of the hotel facilities and services with PPHG and apply that knowledge in selling against competitors. . Create excellent client relationship through attention to details prompt follow up and empathy for customer perceptions and needs whist maintaining professionalism. . Assist with site inspections at the hotel level. . Conduct telesales activities at the direction of the Director of Catering . Established good working relationship with Banquet Operation, Room sales as well as other related Departments.