Purchasing and Customer Support Executive, Singapore

We are looking for highly independent and hands-on individuals to join our operations team as
Purchasing and Customer Support Executive . You will be responsible for following: Job Description: . Permanent fulltime position, 5 days week. . Reporting to immediate supervisor in Operations. Job Roles and Responsibilities: . Handling of direct or indirect purchases for the company. . Coordinate and provide operational support to various teams. . Assisting in tendering requirements, quotation requests and issuance of Purchase orders. . Sourcing of products and services from suppliers. . Monitoring deliveries and warranty coverage with the customers and suppliers. . Maintain an accurate warranty record of purchases. . Handling of material RMA to vendors and their subsequent return. . Coordinate with the shipping, finance, and project teams to facilitate project and purchasing activities. . Adherence to standard operating procedures (SOP), processes and guidelines. . Other duties as assigned by the supervisor. Secondary duties: . Serve as a secondary point of contact with the customer on all issues relating to the account being assigned. . Respond to customer queries in a timely and accurate way via email, phone etc. . Follow up with customers to ensure their issues are resolved. . Support the customer in escalating issues and discrepancies resolutions. . Extending opportunities to principles on a routine basis. Job skills and requirements:
. Qualification: Min. ITE and above preferably in Logistics, Supply Chain or related field. . Effective communication skills in English (written and spoken) will be preferred. . Good interpersonal, negotiation and coordination skills. . Resourceful, meticulous and organized. . Effective time management skills.
. Able to work independently, multi-task and work cohesively as a team. . Proficient in MS Office applications. . Familiar with the usage of ERP tools. . Min. 2 years of relevant working experience preferred.