Singapore

Intern, Service Order Management, Singapore

Intern, Service Order Management, Singapore
Description

Job Description Duration: June/July to December 2026. Allowance ranges from SGD 650 – SGD 2,000 (dependent on level of education). Location: Tukang, Singapore. Type of Contract: Temporary (Fixed Term). Closing date: 15th April - 15 May 2026.

Position Summary

In this role, you’ll be responsible for managing the end-to-end order-to-cash process for after-sales service support, including repair overhauls and spare parts for the APAC region. You’ll also coordinate with internal and external stakeholders, including service sales, workshop, parts planning, technical, warehouse, and shipping teams to ensure timely delivery and resolution of technical issues. Additionally, you’ll provide administrative support to the service order management team as needed.

Responsibilities
  • Handle all parts enquiries and order processing for the Network (external and internal distributors and Service Partners).
  • Coordinate with Service Sales, Workshop team, Parts Technical team on all technical related issues, recommended BoM (Bill of Material) list, Parts Maintenance Kits, Tools recommendations.
  • Coordinate with Parts Planning and Purchasing team to ensure that delivery of required items by the distributors is met on time.
  • Handle spare parts warranty claims until closure of the claims arising from “order to cash” activities.
Qualifications
  • University students studying Logistics, Supply Chain, Material Science, Engineering, Business, Admin, Arts & Social Sciences, Economics or related subjects.
  • Good interpersonal and communication skills at all levels with positive working attitude.
  • Proficient in Microsoft Office.
  • Knowledge of SAP (Sales & Distribution Module), Shipping and Incoterms; good customer service skills and supply chain knowledge on parts distribution is an advantage.
  • Good organisational skills to manage multiple tasks and attention to detail.
  • Must be able to work in Tukang (Jurong) office.
Benefits
  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • Responsibility from day one in a fast growing and global company.

Rolls-Royce is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

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