Senior Manager, Customer Support (APAC), Singapore

An exciting Regional Customer Support Lead has just become available at one of the most established and reputable leaders in power solutions manufacturing. This is a role for someone who has strong customer support/service experience in the semiconductor industry.
About the
Regional Customer Support Lead
role: In this business-critical role, you will be responsible for managing the Customer Support operations and team across APAC region.
Key Responsibilities: Oversee customer service and sales support teams across APAC. Direct all regional customer support activities, ensuring reliable execution from quotation through fulfillment and billing. Work in close alignment with sales and commercial teams to embed excellent support. Advance standardized processes, digital tools, and service governance across the region Assess performance indicators and customer inputs continuously to refine service quality and consistency.
To succeed in the Regional Customer Support Lead role, you will need a strong background in customer support (pre-sales/ post-sales) within Electrical or Semiconductor manufacturing.
Key Requirements: Minimum 8 years of relevant work experience in customer support/service. Bachelor's degree in Business or related discipline. Prior experience in leading a team will be preferred. Well versed in electrical or semiconductor manufacturing. Strong communication, presentation and interpersonal skills Commercially focused with a problem-solving mindset
Apply today or email to discuss this new opportunity at (HIDDEN TEXT) Esther Chin EA No.: R24120570 Hudson RPO (Singapore) Pte Ltd EA Licence: 18C9146
Company information
Employment Agency licence No: 18C9146 Company UEN:
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