Logistics Customer Service Specialist, Singapore

Description

Handle customer enquiries, orders, complaints, and delivery issues promptly and professionally.
Process and coordinate orders with warehouse operations for fulfilment.
Update customers on order status and resolve any discrepancies.
Prepare and process invoices, reports, and system data entries.
Support billing submission and follow up on documentation issues when required.
Ensure service standards and customer requirements are met.
Assist with process improvements and other ad-hoc duties assigned.

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