Operations Customer Service Executive (Freight Forwarding), Singapore

Operations Customer Service Executive (OCSE) x2 Salary: $3000 - $3500 Working Time: Monday - Friday, 8.30 am - 5.30pm / 9am - 6pm (can choose) Working Location: Paya Lebar Job Duties: Handles all clients inquires, concerns and complaints in a professional manner Monitor shipments with contractors and vendors and update both internal & external stakeholders Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation Collaboration with all departments to better address clients needs, providing regular updates to higher management Assist in the preparation of Pricing & Quotations Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies Upselling company products and identify new business opportunities through clients' referrals Job Requirements: Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred. With 1 - 2 years work experience in Freight Forwarding With permit declaration through Tradenet is preferable Computer literacy eg: proficient in MS Word & Excel etc Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279