Distribution Compliance Manager, Singapore

In this role, you will support the team in undertaking regulatory competency reviews on the agency force, in accordance with regulatory, industry and company requirements on supervision, coaching, meeting and sales competency.

• Deliver compliance reporting, misconduct analysis and analytics support for distribution channels within stipulated timelines.
• Oversee data‑supported assessment of suspected agency misconduct, including trend consolidation, investigation support and documentation of findings.
• Prepare and review accurate, well‑structured reports, dashboards and management information for internal stakeholders and regulators.
• Support oversight of surveillance activities, ensuring timely follow‑ups and remediation tracking.
• Engage distribution channels to obtain relevant information for fair assessment of alleged misconduct and market conduct issues.
• Uphold prescribed market and business conduct standards and maintain working knowledge of applicable regulations, Regional Compliance Standards and internal business rules.
• Identify and implement improvements to reporting, data quality and team efficiency, including standardisation or automation initiatives.
• Conduct competency reviews on distribution representatives to ensure they meet the stipulated regulatory, company requirements and industry guidelines.
• Identify any trends/root causes from the findings of the review and work with L&D / Compliance Engagement team to assess if further training / engagement is required.
• Support projects and regulatory initiatives, contributing analytics, coordination and execution support.

• Strong analytical skills with the ability to interpret data and explain insights clearly.
• Strong inter‑personal and communication skills.
• Experience with reporting and AI tools (e.g. advanced Excel, Power BI or similar) is an advantage.
• Good working knowledge of regulatory and market conduct requirements.

4‑5 years of experience in compliance, market conduct, investigation, audit, reporting or analytics preferred. Experience preferably in the areas of sales, customer complaints and/or investigation in insurance or financial services.

Degree in any discipline. Relevant insurance qualifications (such as M5, M9, etc) would be an added advantage.

Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.