Customer Service Officer (Warehouse & Logistics), Singapore

We are looking for a meticulous and proactive Customer Service Officer to support our warehouse operations at Tuas. He/She will be responsible for bridging the gap between physical inventory management and administrative documentation. Job Responsibilities Customer Support : Attend and address customer inquiries promptly via phone and email. Order Management : Process work orders and handle full-cycle billing and invoicing. Inventory Control : Conduct periodic physical cycle counts to ensure stock integrity. Inbound/Outbound : Verify goods receiving and ensure the accurate release of outgoing inventories against documentation. General Support : Maintain organized records and assist in administrative multitasking. Requirements Skills : Proficient in Microsoft Office and inventory management software. Communication : Good interpersonal skills and a proven team player. Physicality : Medically fit to perform physical stock checks in a warehouse environment. Experience : Prior experience in logistics or warehousing is a plus. Employment Details Location : 30 Tuas Ave 10, Singapore 639150 Working Hours : Mon - Fri, 08:45 AM - 06:00 PM Benefits : 14 Days Annual Leave + Performance Bonus + Medical Benefits