Insurance Admin Assistant, Singapore

Key Responsibilities
Manage and organise schedules, appointments, and reminders to ensure smooth daily operations Review and process documentation with a high level of accuracy and attention to detail Maintain well-organised filing systems (digital and physical) for easy retrieval and compliance purposes Manage email correspondence in a timely and professional manner Support preparation and submission of documentation in accordance with internal and regulatory requirements Assist with compliance-related tasks to ensure completeness and accuracy of records Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups Provide general administrative and personal support, and handle ad-hoc duties as assigned Performance Expectations
Accuracy:
Able to complete tasks with minimal errors and strong attention to detail Responsiveness:
Emails and client enquiries to be attended to within 1-3 working days Efficiency:
Able to manage and complete tasks within stipulated timelines Ownership:
Proactive and takes initiative to follow up on pending matters without constant supervision Organisation:
Maintains clear, structured, and up-to-date records Requirements
Minimum GCE 'O' Level / Diploma in any discipline Prior experience in administrative or personal assistant roles is preferred Proficient in Microsoft Office (Excel, Word, Outlook) Strong organisational skills and ability to multitask effectively Good communication skills (written and verbal) Proactive, takes initiative, and able to work independently Language Requirement
This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs. Work Environment
5-day work week Office-based role in Singapore Training and guidance will be provided