VP, Operations Business Analyst (Projects), Group …, Singapore

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Project Management
Lead end-to-end delivery of operations-related projects or initiatives (Cash Management, Payments, Remittance) Define project scope, timelines, and resource allocation Manage stakeholders across Operations, Technology, and Business units Ensure compliance with regulatory and internal governance standards
Business Analysis
Articulate, gather and document business requirements Perform gap analysis and process mapping Prioritize change requests Translate requirements into functional specifications Support UAT planning and execution
Remittance Expertise
Support local and cross-border remittance operations Ensure system stability and operational efficiency for remittance platforms Drive enhancements and automation for remittance processes
Data Analytics
Manage remittance data analytics for trend analysis, fraud detection, and operational insights Develop dashboards and reports for management Use data to optimize cost and improve STP (Straight Through Processing) rates
Operational Excellence
Drive process improvements and automation initiatives Identify operational risks and propose mitigation strategies Ensure adherence to SLAs and KPIs
Stakeholder Management
Communicate effectively with senior management and cross-functional teams Prepare project updates, dashboards, and executive summaries
Regulatory & Risk Compliance
Ensure projects comply with MAS regulations and internal risk frameworks Support audits and regulatory reporting requirements
Job Requirements
Bachelor's degree in Business, Finance, IT, or related field PMP/Prince2 certification preferred Minimum 10 years in banking operations with at least 5 years in project management Proven experience in remittance operations (local & cross-border)
Technical Expertise
Strong knowledge of remittance systems and payment platforms Familiarity with SWIFT, CBPR+, MEPS+, and cross-border payment rails
Data Analytics
Proficiency in analyzing large datasets for operational insights Knowledge of BI tools (Power BI, Tableau) and SQL
Regulatory Knowledge
Familiarity with MAS guidelines, AML/KYC, and operational risk frameworks
Preferred Skills
Experience in automation and digital transformation projects Knowledge of ISO 20022 messaging standards Exposure to Agile methodologies
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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