EVENT OPERATIONS MANAGER, Singapore

Job Description & Overview
We are seeking a highly organised and dynamic
Event Operations Manager
to oversee and execute all event-related activities for
Kind Kones . This role is responsible for end-to-end event planning, on-site execution, and post-event performance, ensuring seamless operations while delivering an exceptional brand experience. You will play a key role in driving revenue through events, partnerships, and activations, while upholding our commitment to quality, sustainability, and customer satisfaction. Key Responsibilities
Event Planning & Coordination
Plan, organise, and manage all events including pop-ups, corporate functions, festivals, and brand activations Liaise with event organisers, vendors, and partners to ensure smooth coordination Manage event calendars, bookings, and logistics timelines Operations & Execution
Oversee full event setup and teardown, ensuring efficiency and adherence to brand standards Manage inventory allocation, equipment, and product transportation for events Ensure compliance with food safety, hygiene, and operational guidelines Team Leadership
Recruit, train, and supervise event crew and part-time staff Lead on-site teams to ensure smooth service and excellent customer engagement Foster a positive, high-energy team environment aligned with brand values Customer Experience & Brand Representation
Deliver a memorable and engaging customer experience at every event Act as a brand ambassador, promoting Kind Kones' plant-based philosophy Handle customer feedback and resolve issues promptly and professionally Sales & Performance Management
Drive event sales and meet revenue targets Monitor event performance, prepare reports, and suggest improvements Identify new opportunities for partnerships, collaborations, and event growth Administrative & Compliance
Manage event budgets and cost control Maintain proper documentation, permits, and hygiene certifications Ensure all operations comply with local regulations and safety standards Requirements
Minimum 2-3 years of experience in event management, F&B operations, or retail operations Strong organisational and multitasking skills with attention to detail Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle on-ground challenges Willing to work weekends, public holidays, and flexible hours Physically fit and comfortable with hands-on operational work Food hygiene certification preferred Details
Locations: Across multiple event venues occasional work at central kitchen Work Schedule: Flexible, based on event requirements Compensation & Benefits
Competitive salary (commensurate with experience) Performance-based incentives (event sales) Staff discounts Medical and annual leave (post-probation) Career growth opportunities within a fast-growing brand Fun, purpose-driven work environment focused on healthy, conscious consumption About Kind Kones
Kind Kones is an all-natural, plant-based ice cream brand offering dairy-free, egg-free, and refined sugar-free desserts, with many gluten-free options. We are driven by a mission to provide a better way to indulge-being kind to your body, the environment, and others.