Social Media Manager, Singapore

Core Skillsets End-to-end social media management across TikTok, YouTube, X, Meta Strong client servicing and stakeholder management Content planning and calendar management Community management (comments, DMs, escalation handling) Experience & Background 3–6 years in social media, digital marketing, or agency roles Experience managing multiple accounts/workstreams simultaneously Proven track record in reporting and campaign optimisation Operational Capabilities Day-to-day coordination across internal teams (creative, media, client) Ability to translate client briefs into actionable deliverables Manage timelines, approvals, and ensure smooth delivery workflows Analytics & Reporting Proficient in social analytics tools (native + third-party) Able to derive insights and translate them into recommendations Experience preparing monthly reports, campaign summaries, post-mortems Mindset & Traits Highly organised, detail-oriented, and process-driven Strong communication skills (clear, concise, diplomatic) Proactive problem-solver who can anticipate issues before they escalate Comfortable in fast-paced, high-volume environments Nice to Have Paid media understanding (boosting, basic performance metrics) Experience with social listening tools Exposure to regional/global account management