Logistics Customer Service Specialist (6 months contract …, Singapore

Logistics Customer Service Specialist (6 months contract with 0.5 months completion bonus) Work Hours: 830am-6pm (Mon-Thur), 830am-530pm (Fri) Location: Pioneer (Pickup from BoonLay) Logistics Customer Service Specialist Functions: . To respond to customer requests in a timely quickly, identifying & solving issues, complaints ordisputes in a professional manner. . To manage & processreceived orders in the system, handing them over to the warehouse operationsteam for completion. . To communicate with customers regarding the order status or when issues arise. . To prepare & sort documents such as cycle count reports, invoices identifying and interpreting data for system entry. . To coordinate withcustomer to submit billing as per agreed timeframes along with required supporting documents, monitor and follow up any discrepancies in original tax invoices, escalating as necessary. . To identify and implementsolutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, and customer satisfaction). . To ensure compliance with all customer contractual obligations on the part of the company. . Any other reasonable logistics duties and ad-hoc duties as assigned by supervisor. Interest applicants, pls email updated resume to (HIDDEN TEXT) Joanna Chua The Outsourcing Team Recruit Express Pte Ltd EA Lic: 99C4599