Manager, Academic Programmes Administration (ICT), Singapore

Job Description
Manager, Academic Programmes Administration (ICT)
Posting Start Date: 17/03/2026
Schemes of Service: Corporate
Division: Academic Programmes Administration
Employment Type: Fixed Term
The candidate for this role will be part of the Infocomm Technology (ICT) team within the Academic Programmes Administration Division.
Key Responsibilities
Plan and manage the operations of both new and existing programmes. Coordinate and manage class timetables, scheduling and booking of facilities. Oversee and support student lifecycle processes, including admissions, matriculation, module registration, exemptions, exams, withdrawals, leave‑of‑absence requests, certificates issuance, and processing of claims and forms. Organise and manage assessments, examinations, briefings, meetings, workshops, talks, publicity events and other programme-related activities. Assist in collation and submission of students' results, including preparation of reports, presentations and Programme Performance Indicator analysis. Manage programme budgets, expenditure monitoring, procurement processes and asset utilisation. Provide administrative and secretariat support for meetings, including agenda preparation and minutes‑writing. Work closely with internal and external stakeholders—including industry partners, collaborators, overseas universities, polytechnics and other programme counterparts—to maintain effective communication and engagement. Handle general student and public feedback, inquiries and operational matters. Support recruitment activities, including collation of content and materials for publicity. Support programme accreditation processes and ensure compliance with related requirements. Review, streamline and improve work processes to enhance operational efficiency. Perform additional programme support duties as assigned by the Programme Leader, Director of Programmes or Director of Academic Programmes Administration.
Requirements
A degree from a recognised institute of higher learning; candidates with extensive relevant skills or experience may also be considered. At least 5 years of experience, preferably in an educational environment with exposure to programme administration, operations and systems work, and some experience leading or managing a team. Proficient in Microsoft Office applications (Excel, PowerPoint, Word) with good overall IT literacy and the ability to learn and use new digital tools and systems. Strong communication skills—written, verbal and interpersonal—with the ability to engage diverse stakeholders.