Venue Manager (Events/AV Maintenance), Singapore

Responsibilities Oversee and manage the daily operations of venues. Ensure all venue activities follow rules, safety standards, and operating procedures. Develop and improve standard operating procedures to enhance venue operations and customer experience. Prepare staff schedules and supervise Venue Executives to ensure smooth operations. Handle venue bookings, payments, invoices, receipts, and refund processing accurately. Prepare and submit financial reports, booking schedules, and operational updates to management. Coordinate logistics and oversee kitchen operations and equipment maintenance within the Gardens. Ensure areas are properly cleaned, sanitized, and maintained according to safety regulations. Oversee maintenance of Audio & Visual (AV) equipment including projectors, screens, sound systems, lighting, and control systems. Coordinate with contractors and vendors for maintenance, repairs, and operational support. Handle customer feedback, complaints, and operational issues professionally and promptly. Requirements Degree with at least three (3) years of relevant experience in venue and events management. Relevant experience in similar industries can also be considered. Meticulous and well-organized Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Preferably First Aid & CPR certified