Receptionist, Singapore

Receptionist / FrontofHouse Executive - Key Responsibilities
Customer Service & Professional Conduct Demonstrate a strong commitment to delivering courteous, professional, and highquality customer service at all times.
Maintain a presentable and professional appearance in accordance with SAC grooming standards, wear the prescribed uniform during working hours and preferred work location is Changi East.
FrontDesk & Visitor Management
Welcome, greet, and assist visitors in a friendly and professional manner, ensuring they are directed to the appropriate personnel or locations.
Handle incoming telephone calls efficiently by identifying the purpose of the call and routing it accurately and promptly.
Attend to enquiries from members of the public and internal stakeholders in a responsive and professional manner.
Maintain awareness of staff movements within the organisation to support effective visitor coordination.
Monitor visitor access at the reception counter and uphold a high level of security awareness at all times.
Mail, Deliveries & Security Protocols Receive, record, and sort incoming mail and deliveries.
Escalate suspicious or unaddressed parcels to the Airport Police Division in accordance with established procedures.
Reception Area Upkeep Display daily newspapers and other publications in the reception area.
Ensure the reception area is kept tidy, presentable, and operationally ready at all times.
Ensure all receptionrelated equipment is functioning properly.
Manage and control inventory and consumables related to the reception area.
Administrative Support Provide general administrative and adhoc clerical support as required.
Board Room & Meeting Support Provide onsite support for management meetings held in the Board Room, including: Receiving and directing meeting attendees.
Assisting with basic meeting setup (e.g., signage, stationery, refreshments coordination).
Providing liaison support before, during, and after meetings as required.
Working Hours Mondays to Thursdays:
8.30am - 6.00pm
Fridays:
8.30am - 5.30pm
(Excluding public holidays)