CUSTOMER SERVICE OFFICER / EXECUTIVE (LOGISTICS/FREIGHT …, Singapore

Job Description Arrange Import/Export Documentation & Processes Prepare Shipping documentation (Import/ LC/ documentation/ Bill of Lading / FTA Agreement) Provide customer support for shipments and advise various country customary rules and regulations provide after-sales support and following up with client till the whole transaction is completed. To co-ordinate with warehouse team for export/import shipment preparation (i.e. cargo pick up, shipping marks, barcode labelling) Handling customer enquiries or complaints Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis Prepare Profit and loss for each shipment. Liaise and maintain good relations with agents and shipping companies. Other Administrative and ad-hoc duties if required Requirements Minimum GCE N or O level / Diploma in any discipline Responsible, positive attitude, be able to work independently and as a team player Preferably with Logistics/ Shipping / Freight Forwarding Experience