Admin Assistant cum PA, Singapore

Job Overview We are seeking a highly organised and proactive Admin/Personal Assistant to provide administrative and coordination support in a fast-paced environment. This role requires someone who takes ownership of tasks, is responsive, and able to anticipate needs while ensuring work is completed with speed and accuracy. Key Responsibilities
Manage and organise schedules, appointments, and reminders to ensure smooth daily operations Review and process documentation with a high level of accuracy and attention to detail Maintain well-organised filing systems (digital and physical) for easy retrieval and compliance purposes Manage email correspondence in a timely and professional manner Make outbound calls to coordinate appointments and follow up on client matters Preparation and submission of documentation in accordance with internal and regulatory requirements Respond to client enquiries (e.g. WhatsApp, email) promptly and professionally, ensuring timely follow-ups Provide general administrative and personal support, and handle ad-hoc duties as assigned Performance Expectations
Accuracy:
Able to complete tasks with minimal errors and strong attention to detail Responsiveness:
Emails and client enquiries to be attended to within 1-3 working days Efficiency:
Able to manage and complete tasks within stipulated timelines Ownership:
Proactive and takes initiative to follow up on pending matters without constant supervision Organisation:
Maintains clear, structured, and up-to-date records Requirements
Experience in the insurance/banking industry preferred Prior experience in administrative or personal assistant roles is preferred Proficient in Microsoft Office (Excel, Word, Outlook) Strong organisational skills and ability to multitask effectively Good communication skills (written and verbal) Proactive, takes initiative, and able to work independently Language Requirement
This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs. Work Environment
5-day work week Office-based role in Singapore Training and guidance will be provided