Boutique / Store Manager (Luxury, Leather Goods), Singapore

about the company A rapidly growing, prestigious French leather goods house renowned for its organic designs, artisanal Spanish craftsmanship, and global artistic positioning.
about the job As the Store Manager for the Singapore flagship, you will lead commercial strategy, operational excellence, and a high-performing team to elevate the brand's presence in the APAC region.
Drive Commercial Performance:
Proactively monitor profitability and analyse sales data by category to define action plans that boost revenue and market share.
Elevate Customer Experience:
Represent the brand's excellence by developing a local and international loyalty strategy that ensures a world-class in-store journey.
Lead and Develop Talent:
Recruit, mentor, and manage a diverse team of 15-20 staff, identifying training needs to foster a collaborative and high-energy work environment.
Operational Excellence:
Oversee daily store operations, including stock management and visual merchandising, while serving as the key liaison between the boutique and headquarters.
Optimise Service Standards:
Refine in-store customer care processes, such as repairs and warranties, to maximise operational efficiency and client satisfaction.
Strategic Growth:
Identify emerging market opportunities in Singapore to attract new clientele and enhance the brand's luxury positioning.
skills and experience required Proven Leadership:
At least 6 years of experience managing a premium or luxury boutique, with a track record of uniting and inspiring large retail teams.
Business Acumen:
Strong organisational and strategic decision-making skills, with deep expertise in performance management and business development.
Brand Passion:
A genuine enthusiasm for leather goods and craftsmanship, combined with a caring leadership style.
To apply online please use the 'apply' function. (EA: 94C3609/ R1985244)