Lead the implementation, adoption, and ongoing adherence to the Global Events Operating Model across all sites in your region. Champion GEOM standards and brand expectations with professionalism and energy. Serve as the primary escalation point for complex, high-impact, or non-standard event needs. Support the refinement of regional-specific processes within the global framework. Supplier & Vendor Management Oversee and manage multiple supplier and catering partners across regional locations. Ensure compliance with contracts, global guidelines,
service standards, and cost controls. Provide coaching and guidance to supplier teams to drive consistency and continuous improvement. Manage regional vendor relationships to ensure quality, scalability, and cost effectiveness. Data, Systems & Insights(EMS Governance) Own regional data integrity within Event Management Systems (EMS), ensuring accurate entry of budgets, attendance metrics, evaluations, and reporting data. Conduct regular audits, identify gaps, and enforce corrective actions as needed. Analyze EMS reports and KPIs to identify trends, risks, and opportunities for improvement. Translate data insights into action able recommendations that enhance operational efficiency and business impact. Train supplier and site teams on EMS best practices and support system enhancements in partnership with global teams. Stakeholder Collaboration &Enablement Collaborate with regional hospitality managers, site teams, and global partners to align event execution and priorities with business objectives. Facilitate regular regional meetings to ensure alignment, surface challenges, and share best practices. Provide strategic consultation to site teams on complex event planning and execution. Lead regional training initiatives to ensure consistent understanding of GEOM, EMS, and service expectations. Mentor and develop site-based Events Points of Contact (POCs), fostering growth in operational excellence and strategic thinking. Continuous Improvement &Market Awareness Conduct site visits and assessments to ensure compliance with global standards while respecting local needs. Stay current on industry trends and regional market conditions to inform strategy and innovation. Contribute regional insights and solutions during global team meetings. Minimum Qualifications Minimum of 5 to 7 years management experience supervising senior managers, ideally at a regional level Multi-country regional experience desirable Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation Ability to effectively communicate, motivate and interact with all levels within the organization Strong passion for great food and hospitality and strong understanding of food trends is essential Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy Proven coaching and teaching skills with peers, individuals, and teams Maintain a positive attitude under pressure and motivate team. Ability to maintain confidentiality Ability to work in a fast paced, changing environment