Pastoral Support Officer (PSO), Singapore

Role Purpose Are you passionate about guiding youth and making a lasting impact on their lives As a
Pastoral Support Officer (PSO),
you will play a critical role in our Student Management Committee. You will balance disciplinary firmness with developmental warmth, supporting students with additional needs and guiding them through behavioral and peer-relationship challenges. You will work in close partnership with School Leaders, teachers, and external agencies to build a safe, restorative, and supportive school environment. Key Responsibilities Student Management:
Serve as a first responder for student management incidents (e.g., disruptive classroom behavior) and lead investigations into misconduct. Restorative Practices:
Recommend and implement follow-up actions for misconduct, utilizing Restorative Practice and student coaching. Programme Supervision:
Supervise and mentor students placed on student development programmes (such as detention, in-school suspension, and GEAR-UP). Stakeholder Engagement:
Partner with parents/guardians to align student support between school and home. External Collaboration:
Work alongside external agencies (including the
Singapore Police Force ,
MSF , and
Family Service Centres ) for complex student cases. Admin & Trends:
Maintain highly detailed case files for continuity of care, and review disciplinary trends to suggest proactive character development initiatives. Job Requirements Education:
Minimum Diploma qualification in any discipline (Special Education, Psychology, Social Work, or Counselling is a plus). Experience:
Minimum
3 years of experience working with youth , preferably in an educational, school, or social service setting. Soft Skills:
Strong conflict resolution skills with the ability to remain calm under pressure. Exceptional interpersonal skills to engage effectively with both students and parents. Traits:
Possess deep patience, empathy, and a genuine passion for mentoring youth. Technical Skills:
Proficient in Microsoft Office for reporting and tracking student progress.