Customer Relations Officer/Executive (HDB Project), Singapore

Assist maintenance and BSC team for
HDB project defects and rectification works Liaise with residents and contractors when necessary Joint inspection with consultants or residents when required Other ad-hoc duties as assigned Qualifications: Minimum a Diploma in Civil Engineering or 'A' Level with 2 subjects passed Possess WSQ Certificate in Service Excellence would be an advantage Customer oriented with good communication and interpersonal skills Experience in customer relation works and fair construction knowledge would be an advantage Able to perform extended office hours (REQUIRES TO WORK WHOLE DAY ON SATURDAYS) At least 1 year of experience in a HDB BTO project Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)