F&B Hostess / Senior Hostess, Singapore

About Sunset Hospitality Group: Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness and Wellness Centres. SHG operates in 88 venues in 26 countries, with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.
Located atop of Capital Tower,
SUSHI SAMBA brings its unique blend of Japanese, Brazilian, and Peruvian culture, and cuisine to Singapore. The venue features a stunningly designed bar, breathtaking panoramic 360-degree views overlooking the cityscape and sea views. including Samba Room - High Energy Lounge.
The F&B Senior/ Host/Hostess at SUSHISAMBA Singapore, including Samba Room - High Energy Lounge, will be responsible to greet and welcome guests with a warm and friendly demeanor and manage reservations and ensure smooth seating arrangements. Principal Accountabilities Greets guests, escorts them to tables, and provides menus Manage waiting list as per brand guidelines Assist in coordinating guest flow and ensure tables are set and ready for dining. Handle guest inquiries and provide information about the menu, restaurant and promotions. Maintain cleanliness and organization at the entrance and host stand area. Assist in accommodating special requests and ensuring guests have an enjoyable experience. Provide exceptional customer service while working collaboratively with the restaurant team Attend all regular departmental briefings and contribute to an open communication within the assigned team Performs other duties pertinent to this job as assigned. Communication & Working Relationships Interacts with customers and shows willingness to serve them with a pleasant attitude Communicate professionally with the supervisor in charge Knowledge, Skills, and Experience Previous experience in a similar role from fine dining venues, recent international experience will be highly preferred. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Positive attitude and exceptional customer service skills. Basic computer skills (experience in sevenrooms will be an advantage) Flexibility to work evenings, weekends, and holidays as required.