Customer Support Engineer (Entry Level) #Aeropsace #NJN, Singapore

Changi 8am to 5.30pm (Mon - Fri) $4200 to $5500
Responsibilities: Support customers and ensure customer satisfaction by: Providing prompt & relevant technical / information assistance to each customer Gather & communicate customers' feedback concerning product quality, delivery & services to management Highlight / initiate / lead / execute customer satisfaction activities with other departments Adhere and abide with all company and Customer rules, compliance, quality and safety policies Ensure & practice good housekeeping Observe all safety rules of the company and at customer premises Exercise safety precautions Use approved, safe methods & procedures while working in the factory premises Perform failure analysis and prepare failure analysis report for each defective product To receive training for competency to perform failure analysis Correctly identify & verify all defective products Defect & Crisis Management Lead & execute control & containment activities in the event of quality trouble Be familiar with & exercise proper trouble escalation, if the need arises Perform on-the-job task when appropriate (as per training planning)
Requirements: Degree in any Engineering discipline, or Diploma in Engineering discipline with 2 years of engineering experience Those without experience are welcome to apply as Training will be provided
Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.