Mall Concierge (Shift Timing & 5 Days), Singapore

9:30am-6:30pm 1:15pm-10:15pm 12pm-9pm Responsibilities: Handle systems relating to shopper management and assist in mall inspection Assist CMO in tenant relation matters (E.g. Facilitate tenant's request and issuance of mall communication materials) Provide assistance and general information to shoppers at the Concierge Desk Handle the administrative and work relating to the events, promotions, redemption programs such as vouchers, premiums, and parking Assist in customer reward programs including educating tenants on the voucher program Assist in collating tenants' gift voucher reimbursement. Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc. Handling and administering Lost & Found items Assist with assigned administrative duties from Marcom Manager Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc. Prepare monthly duty roster and ensure efficient allocation of manpower. Requirements: Diploma in Business or a related field At least 1 year of proven experience in the retail / mall industry. Creative, dynamic, and resourceful with good media and relevant promotional partners' contacts A team player and self-starter with good interpersonal skills, excellent written and verbal communications skills, and a keen eye for detail and design aesthetics Proficient in Microsoft Word, Excel & Powerpoint All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to
(HIDDEN TEXT) (+65 96169135) People Profilers Pte Ltd 20 Cecil Street, #08-09, Plus Building, Singapore 049705 EA Licence Number: 02C4944 EA Registration Number: R22109328 EA Personnel: Franzizca Mah