CAAS Program Director (Card Issuing & Payment Network …, Singapore

CAAS Program Director (Card Issuing & Payment Network Governance) Location: Singapore, HongKong, Maylaysia, Asia
Role Overview We are seeking an experienced CAAS Program Director / Senior Program Manager to lead and manage the end-to-end card issuing program governance across global payment networks and wallet ecosystems. This role will be responsible for managing
card scheme
and
wallet-related program operations , including
Visa, Mastercard, Apple Pay, Google Pay, BIN sponsorship, issuer onboarding, certification processes, compliance coordination, and launch governance. The ideal candidate should possess strong expertise in
card issuing operations, payment network rules, wallet provisioning requirements , and
ecosystem partner management
within
fintech, digital payments, or Web3 card programs.
Key Responsibilities Card Scheme & Wallet Program Governance Lead and manage card issuing program governance across: Visa Mastercard Apple Pay Google Pay BIN sponsors Issuer processors Banking partners Wallet ecosystem partners Ensure all card and wallet programs comply with scheme rules, certification standards, and operational requirements Own end-to-end launch governance process, including: Opportunity assessment NDA / T&C coordination Scheme onboarding Partner Hub management Labs testing & certification UAT coordination Production launch approval Manage wallet provisioning processes and ensure compliance with Apple Pay / Google Pay onboarding and certification requirements Coordinate with sponsor banks, issuers, processors, and payment networks on: BIN setup Wallet enablement Scheme registration Product approval Compliance and operational reviews
Program & Cross-functional Management Act as the central program owner across Product, Engineering, Compliance, Operations, Risk, Legal, and Business teams Build and maintain standardized governance processes for: Card launches Wallet integrations Scheme certification Change management Production rollout approvals Identify operational, compliance, and ecosystem risks before launch and drive mitigation plans proactively Manage external partner escalations and maintain strong relationships with payment ecosystem stakeholders Ensure proper documentation, process controls, and audit readiness for all issuing and wallet-related programs
Requirements 8+ years of experience in card issuing, payment operations, payment network programs, fintech, or CAAS-related roles Strong understanding of: Visa & Mastercard issuing rules Apple Pay & Google Pay provisioning processes BIN sponsorship models Card lifecycle management Wallet certification and launch governance Scheme compliance and operational requirements Hands-on experience managing: Partner Hub processes Certification and Labs testing Wallet onboarding Issuer processor coordination Cross-border card programs Familiarity with card issuing ecosystem, including: Sponsor banks Issuer processors PSPs Card manufacturers Tokenization and provisioning flows Strong stakeholder management and cross-functional coordination capability Ability to manage multiple external partners and complex launch timelines in fast-paced environments Experience in fintech, digital payments, embedded finance, CAAS, or Web3 card programs is highly preferred
Preferred Background Prior experience working directly with Visa, Mastercard, Apple Pay, Google Pay, or major issuer processors Experience supporting crypto card, stablecoin card, or embedded finance programs Familiarity with regulatory and operational requirements across multiple jurisdictions Experience building scalable launch governance and operational control frameworks from 0 to 1