Business Support Intern – Group Retail Operations …, Singapore

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Role Overview:
We are seeking a highly motivated intern to support the Group Retail Operations Head. The intern will work closely with leadership teams across markets, supporting operational tracking, and management reporting.
Key Responsibilities
Support the Group Retail Operations Head & team in day-to-day regional business management and operational coordination Prepare and maintain presentation materials (PowerPoint decks) for senior management, governance forums, and regional meetings Track outstanding action items, issues, and deliverables across regional stakeholders and follow up to ensure timely closure Assist in business financial, HC & performance tracking, including data consolidation, analysis, and reporting Leverage Excel to manage datasets, perform analysis, build trackers, and support management dashboards Conduct basic research and prepare summary insights to support decision-making and regional initiatives Coordinate across teams to gather information, ensure data accuracy, and maintain documentation Collaborate & partner with other UOB functions on operational risk management & process control review for regional operations Support regional financial & HC budgeting for 2027
Requirements
Currently pursuing a Bachelor's degree in Business, Finance, Economics, Accounting, Operations Management, or a related discipline Strong business acumen with the ability to understand operational and commercial drivers Advanced proficiency in Microsoft Excel (e.g. formulas, pivot tables, lookup functions, data analysis) including PowerQuery & Macro. Strong PowerPoint skills with the ability to structure clear, concise, and senior-ready presentations Familiar with Microsoft list, Sharepoint site usability & setup Power automate/Power BI skill set is a plus Highly organized with strong attention to detail and the ability to track multiple workstreams simultaneously Good communication and interpersonal skills, with confidence in engaging regional stakeholders Self-motivated, disciplined, resourceful and comfortable/adaptable working in a fast-paced, dynamic environment
Preferred Attributes
Prior internship or project experience in banking, consulting, operations, or corporate roles Interest in retail banking, operations, and business management
What You Will Gain
Exposure to senior leadership and regional decision-making processes Practical experience in retail banking operations and financial/performance management Development of analytical, presentation, and stakeholder management skills A strong foundation for a future career in banking or financial services
Additional Requirements
Develop, Diploma - Data Science & Analytics, Engage, Execute, Strategise
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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