Ecommerce Administrative / Marketing Assistant, Singapore

Duration: 3 + 9 months=12 months Contract Location: Ubi Oxley Bizhub Working Hours: Monday - Friday 9.30am to 6.30pm, Saturday 9am-1pm Training Provided, 1 Year Gap Year OK Roles & Responsibilities Main Responsibilities 1. Video Editing: . Video editing using Capcut for Live Stream Clips Daily on Tiktok accounts. . Video editing for products poster for Facebook/IG/Telegram 2. Order Processing: . Manage E-commerce platform orders packing, coordinate deliveries, and handle returns or exchanges.( Facebook/Website/Tiktok/Shopee/Lazada) 3. Customer Support: . Respond to customer inquiries via chat or email. . Assist with product recommendations and resolve issues. 4. Promotions: . Set up discounts, sales, and special offers Postings on Facebook/Telegram using Canvas . Coordinate with the marketing team for campaigns. 5. Inventory Management: . Track stock levels and update inventory system. 6. Product Management: . Upload new products, descriptions, and pricing on the website. . Update stock levels and ensure accurate product details. 7. Content Coordination: . Ensure product photos and banners are consistent and appealing. 8. TikTok Live Support: . Support hosts during live events by preparing items and engaging with viewers during working hour 9. . Any other additional duties or tasks assigned Key Skills . Familiarity with e-commerce platforms (e.g., Facebook/IG/Tiktok/Shopee). . Skill in Adobe Illustrator / Photoshop/ Capcut/ Canvas . Strong organizational and communication skills. . Customer service experience. . Confidence in assisting or participation in live social media events.