Operation Admin Assistant, Singapore

Company Overview / Employee Value Proposition ISEMS is a one-stop solution integrator for digital transformation, headquartered in Singapore, Asia. We create bespoke platforms to transform an organization's physical operations into an intuitive data driven operations with real-time situation awareness. We are a dynamic and rapidly growing digitalisation company dedicated to delivering exceptional solutions and services to our clients. We are committed to fostering a collaborative and innovative work environment, where each team member plays a crucial role in our success. Job Summary We are seeking an organized and proactive Operation Admin Assistant to provide essential support to our client's daily operations, with a specific focus on access control related matters. This role will take on operational activities, such as touchpoint services, and will also play a key role in managing access control related matters. The Operation Admin Assistant is a vital contributor to our team, ensuring that the project runs smoothly and efficiently while maintaining a secure environment. Responsibilities Respond promptly to client emails, MS Teams messages, and requests to maintain clear communication and support daily operations Prepare, generate, proofread, and distribute documents and reports accurately to relevant stakeholders Enter data and maintain accurate records of operational requests to support compliance and audit readiness Organize and maintain filing systems and document management for easy retrieval and tracking of requests and deliverables Program and manage access credentials for employees, visitors, and contractors after training on access control systems Apply knowledge of the access approval matrix to review and approve access card requisitions accurately Advise and assist cardholders with staff pass, access card, and access control issues to ensure proper access management Follow company policies and procedures to maintain operational compliance Review, approve, and document new or replacement staff pass/access card requests via the client's procurement system Assist in printing access cards to support timely issuance Liaise with vendors and suppliers to coordinate procurement needs and ensure timely delivery of services Monitor vendor performance and assist in resolving issues to maintain service quality Facilitate communication between vendors and staff to support operational needs Provide general support to team members to enhance team productivity and collaboration Participate in organizing training sessions and workshops to support team development Work on a rotating schedule that includes evenings, weekends, and public holidays as required to ensure continuous operation Required competencies and certifications Minimum GCE 'O' Level qualification Ability to work independently during late hours, weekends, and public holidays Preferred competencies and qualifications Basic computer and IT skills (MS Word, Excel, etc. Work Location and Hours East side Afternoon / Evening