Customer Relations Officer, Singapore

Job Responsibilities Resident Engagement:
Act as the main point of contact for residents, addressing inquiries, complaints, and feedback. Defects Management:
Monitor and update residents on the status of defect rectifications. Appointment Scheduling:
Arrange inspections with the Building Service Centre (BSC) team. Liaison Work:
Coordinate with HDB, Town Council, consultants, and subcontractors. Administrative Duties:
Prepare reports, manage correspondence, and maintain records. Public Relations:
Write notices to inform residents about construction activities. Site Coordination:
Work with site supervisors to schedule rectification work. Information Centre Management:
Maintain and upkeep the service centre.