Receptionist Admin Support, Singapore

The scope of works (a) Provide receptionist duties (b) Handle all incoming phone calls and enquiries (c) Handle and record all queries from walk in visitors/contractors and via phone calls (d) Handle and record all incoming and outgoing correspondences /couriers services (e) Provide call back for recorded messages (f) Attend to all visitors, administer registration of visitors and issuance of passes (g) Arrange for repair or replenishment of ink cartridges/toners for copiers (h) Upkeep the tidiness of the counter and reception area and (i) Any ad-hoc administration duties as needed
Qualifications & General Requirements (a) At least GCE 'O' Level qualification, including passes in English and Mathematics (b) Singapore Citizen (c) At least one (1) year of relevant experience in receptionist/frontline customer service (d) Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook (e) Possess certified skills on handling all telephone calls effectively and professionally to generate the confidence and respect of callers (f) Possess effective communication and interpersonal skills (g) Be able to attend to Mandarin-speaking customers whenever required (h) Able to multi-task and possess good organisation skills (i)Professional, polite and customer-orientated and (j) Mature, courteous and have a cheerful disposition.