Retail Supervisor, Singapore

Job Summary The role supports the Branch Manager in overseeing daily retail unit operations to ensure smooth and effective functioning. Responsibilities Execute daily operational tasks across retail departments to maintain workflow and uphold service quality Open and close the store following established procedures to ensure operational readiness and security Process cashiering transactions accurately and efficiently to maintain sales and financial integrity Respond professionally to customer enquiries and manage feedback to enhance customer satisfaction Lead and supervise a team of Retail Assistants to deliver excellent customer service and achieve store performance goals Perform additional duties as assigned to support overall store operations and team effectiveness Preferred competencies and qualifications Minimum GCE 'O' Levels or equivalent At least 1 year of retail experience, preferably in a supermarket environment Demonstrated interpersonal and communication skills to engage customers and team members effectively Proven supervisory skills with the ability to manage and motivate a team Passion for customer service and the retail industry Ability to multitask and work independently in a fast-paced environment