Housekeeping Runner, Singapore

Additional Information
Job Number 26062807
Job Category Housekeeping & Laundry
Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865 VIEW ON MAP
Schedule Full Time
Located Remotely N
Position Type
Non-Management
Job Summary
Welcome and acknowledge all guests according to quality assurance expectations and standards. Anticipate and address guests service needs, thank guest with genuine appreciation.
To provide valuable assistance to the housekeeping team, particularly in managing the timely pick-ups and delivery of guest requests. To offer support to the pool and fitness centre operations as needed, ensuring smooth functioning and exceptional guest experiences.
Job Duties And Responsibilities
Respond to guest requests and inquiries promptly, providing exceptional customer service. Respond promptly to a variety of guest requests, including the set up of extra beds and baby cribs, providing shoe shine service, delivery of bed and bath linen, guest amenities, and coordination of laundry pick-up services. Support the housekeeping team in all operational aspects, including the handling and relocation of equipment and furniture, deep cleaning projects, and the execution of day-to-day housekeeping functions such as delivering bed and bath linens, and restocking pantry supplies as required. Manage the inventory of the store, ensuring proper stock levels and organizing regular inventory checks to maintain adequate supplies, and report any shortages to the supervisor. Ensure the cleanliness and organization of the general store, maintaining a tidy and sanitary environment. Comply with all hotel safety and security policies and procedures. Be able to perform basic cleaning task in guest room. Ensure proper recording of daily guest loan items list and runner job list. Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion. Any other duties as may be assigned from time to time
Job Requirements
Minimum qualification of GCE 'N' level Housekeeping or hospitality experience preferred. Physically fit and able to lift, carry and move supplies. Service oriented mindset. Team oriented attitude. Ability to multitask and prioritize tasks effectively. Rotating shift work, including weekends and public holidays. Able to start work within short notice period.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.