Customer Support & Content Writing Specialist (US MNC | …, Singapore

Job Benefits
Fully remote working arrangement Exposure to a fast-growing US-based legal tech firm Competitive salary with performance incentives Structured training and career progression Stable midnight shift with consistent schedule Job Responsibilities
Handle customer inquiries via email, chat, and support platforms in a professional and timely manner Draft, edit, and refine written content including client responses, documentation, and reports Ensure accuracy and clarity in all written communications aligned with legal/technical standards Collaborate with internal teams to resolve customer issues and improve service quality Maintain proper documentation of cases, feedback, and resolutions Job Requirements
Strong command of written and spoken English with excellent writing skills Prior experience in customer service, content writing, or related roles is an advantage Comfortable working permanent midnight shifts in a remote environment Proficient in Microsoft Office tools (e.g., Word, Excel) and digital communication platforms Detail-oriented with strong problem-solving and time management skills
Please submit your updated resume in MS Word format via the 'Apply Now' button. We regret that only shortlisted candidates will be notified. StaffKing Pte Ltd (20C0358) | Stanley Chin (R24124684)